new orleans riverboat day cruises

This website uses cookies to improve your browsing experience and analyze the use of the website. Learn More

Reserve Your Spot with Confidence! Full Refunds with 24 Hrs Notice. Reschedule at any point, even after tour, if space allows!

New Orleans Steamboat Cruises

This post compares the various different riverboat tours, paddleboat tours, and cruises available to you in New Orleans to help you choose the right one from you. 

• Meet the Boats
• Daytime/Lunch Cruises
• Evening/Dinner Cruises
• Public $2 Ferries

Combination Packages

• Swamp + Airboat Tours
• Things to Do in New Orleans

Disclosure:  While our recommendations are always unbiased, we may receive a small share of sales through some of the links below at no cost to you. See the  full text .

If you are considering purchasing tourist concession packages, keep in mind that some of these cruises are included at no additional cost in several New Orleans tourist attraction concession passes . 

The two most popular cruises are aboard the Creole Queen Paddlewheeler and Steamboat Natchez (details below), but you can hop on a ferry for just a few dollars.

Each offers a variety of cruises to choose from.

We narrowed down our favorites and compiled a list that describes each trip based on experience type, ticket price, and duration.

NATCHEZ STEAMBOAT

The Natchez Steamboat is the ninth boat with the name.

The current boat boasts modern safety mechanisms within a classic, exquisite oak exterior.

It was recently rennovated and is back to cruising down the Mississippi River on a daily basis!

Take part in her adventure with daily two-hour jazz cruises, including a daytime cruise or an evening cruise . You can cruise with or without lunch or dinner.

Listen to the Captain and crew, some of whom have been with the ship since the 1975 maiden voyage, operate like the seamen of a time gone by. 

This company has received a  4 out of 5 stars  average rating on TripAdvisor and Get Your Guide ( read the reviews ). 

RIVERBOAT CITY OF NEW ORLEANS

This is the newest addition to the New Orleans Steamboat Company, and it took over for the Steamboat Natchez while that vessel was under repair.

Just like the Steamboat Natchez, this boat is also a paddlewheeler, so functionally, very little will change.

The Riverboat City of New Orleans operated all the sightseeing, lunch, brunch, and dinner Jazz cruises for the New Orleans Steamboat Company during the last few years while the Steamboat Natches was undergoing repairs.

Rest assured that even aboard this new vessel there is plenty of room across its multiple decks to accommodate plenty of guests and fill in for its sister boat.

CREOLE QUEEN PADDLEWHEELER

Built in 1983 with the esteem and allure of the late 1850s paddlewheelers, the Creole Queen features an enormous 24-foot paddlewheel and modern amenities for elegance and safety.

Browse the list of tours below to pick which experience is best for you; gather on the 1,000-passenger deck for live music, dancing, a history lesson, or maybe enjoy lunch or dinner.

This vessel's review profile is a tad lower than its competitor's but still good with an overall average rating of 4 out of 5 stars on TripAdvisor and Get Your Guide ( read the reviews ).

DAYTIME CRUISES WITH OPTIONAL LUNCH

There are basically two different cruises to choose from, one from each company.  

The main differences seem to be that the Creole Queen includes a stop at Chalmette Battlefield at the Jean Lafitte National Historical Park and Preserve.

It is also included at no extra charge with the purchase of either the New Orleans Sightseeing Pass or the Go City New Orleans Pass .

The Steamboat Natchez offers jazz music on the lunch cruise during the high season. 

Steamboat Natchez Harbor Jazz Cruise

An overwhelming majority of reviews for this jazz cruise are very positive ( read the reviews ).

Some reviewers have even described their band as “magnificent,” suggesting that the music played onboard was absolutely wonderful.

Some customers feel that the experience is a bit too touristy, but they are definitely in the minority.

Most guests leave excellent feedback stating that they loved this musical trip on the Natchez. This activity is particularly popular among couples.

What You’ll Experience:

• Live narration of the history of the area
• Live jazz concert
• Steam Engine room open to visitors
• Lunch (optional) in the dining area onboard

Duration: 3 hours total, 2-hour cruise

• Departs at 11:30 am and 2:30 am
• Adult - $39    $55 with lunch
• Child - $16     $25 with lunch
• Child (2-5) Free    $11 with lunch
• More information or to book .

Cancel up to 24 hours in advance for a full refund.

Creole Queen -  Historical River Cruise

This vessel has a daytime destination, Chalmette Battlefield at the Jean Lafitte National Historical Park and Preserve.

• Highly Recommended for history buffs!
• Battle of New Orleans
• 1,000-passenger paddlewheeler on the Mississippi River, with a 24-foot paddlewheel
• Costumed re-enactor recounting history/stories of Louisiana's most historical places and events
• Disembark for a guided tour of Chalmette Battlefield by National Park Rangers from the Battle of New Orleans

Duration: 3 hours

• Departs at 10 am and 2 pm daily.

Lunch is only purchasable onboard.

• Adult $39   $59 with lunch 
• Child (6-12) $15   $24 with lunch
• Child (3-5) Free   $5 with lunch
• Infant (2 and under) Free   $10 with lunch
• Get more information or purchase tickets .

TIP: It is also included at no extra charge with the purchase of either the New Orleans Sightseeing Pass or the Go City New Orleans Pass .

Evening Jazz Cruises with Optional Dinner

Below is a brief comparison of the two paddlewheel boats that cruise the Mississippi River every evening. 

For a more in-depth look, including what's on the menu, read our post on NOLA dinner cruises . 

Steamboat Natchez - Mississippi River Jazz Cruise (optional Dinner)

Unlike their harbor cruise, this boat trip will take you down the Mississippi River.

Ratings for this excursion are similarly excellent, but it’s worth noting that not everyone was thrilled with the food selection ( read the reviews ). 

NOTE: Although this cruise was being offered on the Riverboat City of New Orleans for the last year or two, the newly rennovated Steamboat Natchez is once again the vessel you'll be riding during this outing!

What You’ll Experience

• Ride on the Creole Queen paddle wheeler
• Live jazz music
• Lavish buffet-style dinner | cash bar cocktails
• New Orleans skyline along the French Quarter
• Boards nightly at 6 pm and sails from 7-9 pm.
• $95 with dinner
• $41 with dinner
• $20.25 with dinner

Included free with the New Orleans Sightseeing Pass  (dinner is extra).

Creole Queen Evening Cruise (optional Dinner)

Just like their other services, the evening cruise offered by this company is also highly rated.

There are a few negative reviews, but they are overshadowed by positive comments (read the reviews).

• Ride on the Creole Queen paddlewheeler.

Cost (does not include dinner):

• $52 - Adult
• $26 - Child (6-12)
• Kids under 6 are FREE

Cost (includes dinner):

• $95 - Adult 
• $40 - Child (6-12) 
• $15 - Child under 5
• Kids 2 and under are FREE

Get more information or to book . 

CANAL STREET/ALGIERS POINT FERRY

In operation since 1827, this ferry travels across the Mississippi River along Canal Street and ends at the second oldest neighborhood of New Orleans; Algiers Point. 

Unlike the paddlewheeler or steamboat, the ferry offers a cheap trip across the river from Canal Street. Just ask the locals who use this as their commute!

Once you arrive, consider taking our self-guided walking tour of Algiers Point .

This company has received a 4 out of 5 stars  rating on TripAdvisor. 

There are a few negative reviews, but most of them seem to come from customers who were expecting the typical tourist experience.

Although they don’t offer the same range of services as a boat tour or cruise, it’s clear that a lot of their customers are more than pleased with the transportation they provide.

Cost (cash only):

• Pedestrian $2 each way
• Senior (65+) $1
• Children (2 & under) Free
• Sunday - Thursday | 6:15 am - 8:45 pm
• Friday - Saturday | 6:15 am - 10:45 pm

Get more details on their website .

As we have stated above, the Go City New Orleans Pass  and the Sightseeing Pass, are all-inclusive tourist attraction passes, including one free daytime ride on the Creole Queen.  

Included in the cost of the pass is free entry into 25 other popular New Orleans attractions including:

• National World War 2 Museum
• City Bus Tour
• Swamp Tour Plantation House Tour
• New Orleans School of Cooking
• Audubon Zoo
• Audubon Aquarium
• Mardi Gras World Museum
• New Orleans Museum of Art
• + 18 other attractions and tours

Paddle and Wheel Combo by Gray Line

This combo package is a great buy, and with a total of about 4 hours, you can see the city and take a cruise full of historical information.

You save $7/adult with the combo ticket.  

This combination pairs the daytime historical cruise aboard the Steamboat Natchez and the  Super City Bus Tour  (video below).

With an overall rating of 4 ½ stars on TripAdvisor, Gray Line New Orleans is very well received.

In particular, both of the services offered through this combo ticket are positively reviewed by their customers.

Much like the Steamboat Natchez, the Super City Bus Tour also enjoys mostly positive ratings.

Although there are a few negative reviews for both tours, they aren’t indicative of any significant problems. This combo deal is most popular among couples.

You’ll Experience…

• French Quarter
• Jackson Square
• Cabildo and Presbytere Museum
• Historic Cemeteries
• Bayou St. John
• Besthoff Sculpture Garden
• Tulane and Loyola University
• 2-hour cruise with a guided history of the region
• Adult $78 
• Child (6-12) $35.50
• Child (5 and under) Free 
• You save $7-$11/adult by purchasing together.  You don't appear to save anything for a child ages 6-12.

Get more information and purchase tickets .

NEW ORLEANS KAYAK TOURS

Want a more intimate excursion on the water? Try kayaking!

Explore the swamps of New Orleans, or paddle down the Bayou St. John neighborhood inside the city with the safety of a guide at a beginner-level pace.

Ratings for this kayak tour company are very impressive. New Orleans Kayak Swamp Tours has received an overall score of 5 out of 5 stars on TripAdvisor.

Only a half dozen customers have seen fit to give them a negative review, and their comments don’t represent the typical experience with this service.

An overwhelming majority of reviews for this service are incredibly positive, recommending this trip to anyone who wants to stay active while discovering the swamps of Louisiana.

Although couples are the most likely audience to leave great reviews, guests who bring their friends along for the journey also enjoy these tours.

Tours Offered

• Bayou St. John Tour (Beginner)

Located inside the city, Bayou St. John is one of the oldest neighborhoods in New Orleans.

Learn the history of the homes and landmarks, originally settled by Native Americans, and later used for French trading routes.

• Honey Island Swamp Tour (Beginner)

This is the crowd favorite!

Located 40 minutes outside the city, this tour takes you deep into the swamp bayous to see an abundance of wildlife amongst abandoned boat homes.

• Manchac Mystic Kayak Tour (Beginner)

This tour is popular for its serene setting and Instagram-worthy photo opportunities.

You’ll weave through cypress trees and experience wildlife on this wetlands kayaking trip.

Never Kayaked?

No problem! The extent of physical skill needed is the ability to paddle, and a lesson is provided at the beginning of the tour.

The company provides all of the necessary equipment for your trip, but since you will be on the water for 2 to 2 ½ hours, you will want to be sure to bring sunscreen, sunglasses, and maybe even a hat for shade on the water.

• Bayou St. John Tour  $49 per person
• Honey Island Tour  $59 per person without transportation
• Manchac Mystic Tour - $59 per person without transportation
• Extra $20 for transportation from French Quarter only for Honey Island and Manchac Mystic Tours

Tours last 2 to 2 ½ hours

Transportation adds 40 minutes each way outside New Orleans via car/shuttle for Honey Island Swamp and Manchac Mystic tours.

KAYAK-ITI-YAT TOURS

The categories (beginner, intermediate & intermediate to advanced) are based on distance, the necessary level of athleticism and exposure to variables/natural elements.

None of the tours require previous kayaking experience.

There are no shuttle transportation costs as all of their tours launch from the city and are reachable by public transportation, bike or a cheap cab ride.

• Big Easy Bayou (Beginner, 2 hours) $49 per person

Best for first-timers and non-athletic travelers.

This two-hour tour of Bayou St. John is a great way to see the neighborhood and see some wildlife in a relaxed atmosphere.

This is a history-based tour with culture, current events, ecology, and all things relevant to Bayou St. John, its surrounding neighborhoods, and New Orleans.

• Pontchartrain (Intermediate, 4 hours) $84

Looking for something more active? Check out this four-hour lake tour that runs the length of Bayou St. John and back!

Bonus, you’ll exit the kayak to stretch and walk over to Pontchartrain Lake, and maybe even take a quick swim!

Like the Big Easy Bayou above, expect to learn about the history and culture of the area.

The Big Easy Bayou is your best option for this company, and the only one recommended for beginners.

Looking for more options? Consider looking at New Orleans Kayak Tours (above) for more newcomer-friendly trips.

Before you book...

WARNING: There is NO exiting these tours halfway through and the Bayou Bienvenue 3 hour tour has no bathroom breaks. Be sure you are committed before you buy your tickets.

This tour company is featured in several top travel recommendations for New Orleans, and explorers wishing to see more than Bourbon Street have given it rave reviews!

RELATED POSTS

Choose a Destination... I want them all PLUS general travel tips. Amsterdam Berlin Boston Charleston Chicago Dubai Lisbon London Los Angeles Miami Nashville New York City New Orleans Paris Philadelphia Prague Rome San Francisco Washington DC

About The Author

Sarah Hester

North america, united kingdom & ireland, middle east & india, asia & oceania.

New Orleans Steamboat Company

• Things to do in New Orleans

New Orleans Activities

• Cruises, Sailing & Water Tours
• Day Cruises

New Orleans Day Cruises

• All New Orleans Activities
• Helicopter Tours
• Art Classes
• Craft Classes
• Pottery Classes
• Airboat Tours
• Architecture Tours
• Cultural Tours
• Ghost & Vampire Tours
• Historical & Heritage Tours
• LGBTIQA+ Friendly Tours
• Literary, Art & Music Tours
• Movie & TV Tours
• Beer & Brewery Tours
• Chocolate Tours
• Cooking Classes
• Dining Experiences
• Distillery Tours
• Street Food Tours
• Wine Tasting & Winery Tours
• Luxury Tours
• Romantic Tours
• 4WD, ATV & Off-Road Tours
• Adrenaline & Extreme
• Fishing Charters & Tours
• Horseback Riding
• Nature & Wildlife
• Running Tours
• Private Sightseeing Tours
• Port Transfers
• Ports of Call Tours
• Adults-only Shows
• Light & Sound Shows
• Theater, Shows & Musicals
• Attraction Tickets
• Museum Tickets & Passes
• Sightseeing Passes
• Zoo Tickets & Passes
• Audio Guided Tours
• Bus & Minivan Tours
• Classic Car Tours
• Escape Games
• Full-day Tours
• Fun and Games
• Half-day Tours
• Hop-on Hop-off Tours
• Night Tours
• Pedicab Tours
• Photography Tours
• Plantation Tours
• Segway Tours
• Self-guided Tours & Rentals
• Skip-the-Line Tours
• Trolley Tours
• Volunteer Tours
• Airport & Ground Transfers
• Bus Services
• Private Drivers
• Exclusive Tours
• Bike & Mountain Bike Tours
• Walking Tours
• Jet Boats & Speed Boats
• Kayaking & Canoeing
• Stand Up Paddleboarding
• Weddings & Honeymoons

Attractions

• French Quarter
• Jackson Square
• Garden District
• St. Louis Cathedral
• LaLaurie Mansion
• Bourbon Street
• French Market
• Lafayette Cemetery No. 1
• Royal Street
• Best food & culinary tours in New Orleans
• Family-friendly things to do in New Orleans.
• New Orleans’ Most Famous Plantation Tours
• Rainy day activities in New Orleans
• Senior-friendly tours, activities and things to do in New Orleans
• The Best New Orleans Swamp Tour Experiences
• The Top 10 New Orleans Tours and Activities of 2024
• The best tours and activities for culture lovers in New Orleans
• Things to do in New Orleans this summer
• Top Day Trips from New Orleans
• New Orleans Event Calendar
• Labor Day in New Orleans
• Halloween in New Orleans
• Thanksgiving in New Orleans
• Veteran's Day in New Orleans
• New Year’s Day long weekend in New Orleans
• Christmas Eve in New Orleans
• New Year’s Eve in New Orleans
• Hanukkah in New Orleans
• Christmas activities in New Orleans
• MLK Day in New Orleans
• President's Day in New Orleans
• Valentine's Day in New Orleans
• St. Patrick's Day in New Orleans
• Good Friday in New Orleans
• Easter in New Orleans
• Memorial Day Weekend in New Orleans
• Cinco De Mayo in New Orleans
• Juneteenth in New Orleans
• 4th of July in New Orleans

• New Orleans Steamboat NATCHEZ Jazz Cruise

Board your riverboat to the delightful tunes of the Steam Calliope. Experience the sights and sounds of river life that enchanted characters of history and... Read More

• Paddlewheeler Creole Queen Historic Mississippi River Cruise

Take a 2 hour, 30 minute cruise down the great Mississippi River aboard the Paddlewheeler Creole Queen. Enjoy a narrated tour with a licensed historian... Read More

• New Orleans Swamp Tour Boat Adventure

Take a New Orleans swamp tour and wetlands adventure! See the Cajuns of the Bayou living and surviving in harmony with the swamps. Here, the... Read More

• Steamboat Natchez Jazz Brunch Cruise in New Orleans

On this Sunday brunch cruise, travel along the Mississippi River while enjoying live jazz music and savoring a lovely buffet brunch, if option selected. Otherwise,... Read More

• Swamp Boat Ride and Oak Alley Plantation Tour from New Orleans

This combination tour combines the best of the best! The best swamp tour with the best plantations along River Road. See a variety of wildlife... Read More

• New Orleans Swamp Tour Boat Adventure With Pickup

See the Cajuns of the Bayou living and surviving in harmony with the swamps. Here, the waterways are their highways. From the relaxed comfort of... Read More

Steamboat Natchez VIP Jazz Dinner Cruise with Private Tour and Open Bar Option

Please arrive by 5:30pm for early boarding. Upon arrival, you'll be greeted by a ship staff member to take you onboard. Start the night off... Read More

90-Minute Jean Lafitte Swamp and Bayou Tour

Experience the full magic of Louisiana's bayous on the closest swamp tour to downtown New Orleans. Journey down the bayou on a 90-minute Cajun adventure... Read More

• 90-Minute Jean Lafitte Swamp and Bayou Tour with Transportation

Journey down the bayou on a 90 minute Cajun adventure through the heart of Southern Louisiana's swamplands on a relaxing and shaded pontoon boat ride in the protected... Read More

New Orleans Super Saver: City Tour and Steamboat Natchez Harbor Cruise

Enjoy a fully narrated city tour of historic New Orleans, where you will visit the world famous French Quarter, Jackson Square, Audubon Park and even... Read More

Frequently Asked Questions

The answers provided below are based on answers previously given to customers' questions.

Q: What are the best options for New Orleans Day Cruises?

A: According to verified reviews on Cool New Orleans and TripAdvisor, the best New Orleans Day Cruises are:

Q: What are the best kid-friendly options for New Orleans Day Cruises Activities?

A: According to verified reviews on Cool New Orleans and TripAdvisor, the best kid-friendly New Orleans Day Cruises are:

View all kid-friendly Activities →

Q: Which New Orleans Day Cruises have Instant Confirmation?

A: New Orleans Day Cruises with Instant Confirmation include:

View all Activities with Instant Confirmation →

Q: Which New Orleans Day Cruises have Free Cancellation?

A: New Orleans Day Cruises with Free Cancellation (in most cases up to 24 hours in advance of your activity date, check the specific activity page) include:

View all Activities with Free Cancellation →

Q: I need a ride! Which New Orleans Day Cruises include Hotel Pickup?

A: No problem. These New Orleans Day Cruises include Hotel Pickup:

View all Activities with Hotel Pickup →

Q: Got any more New Orleans trip ideas?

A: We sure do. Check out our curated lists of hand-picked New Orleans Activities.

View all New Orleans Trip Ideas →

Q: What are the most popular styles of Tours and Activities in New Orleans?

A: Based on our sales data over the past year, the most popular styles of tours and activities in New Orleans are:

• New Orleans Cultural & Theme Tours
• New Orleans Tours & Sightseeing
• New Orleans Historical & Heritage Tours
• New Orleans Boat Tours
• New Orleans Cruises, Sailing & Water Tours

View all tour styles in New Orleans →

Popular New Orleans Searches

• Top Rated New Orleans Activities
• Kid-Friendly New Orleans Activities
• New Orleans Tours & Activities with Instant Confirmation
• New Orleans Activities with Hotel Pickup
• New Orleans Activities with Free Cancellation
• New Orleans Activities with Perfect 5-Star ratings
• New Orleans Activities up to 1 Hour
• New Orleans Activities 1-4 Hours
• New Orleans Activities 4 Hours to 1 Day
• New Orleans Activities with Over 100 Reviews
• New Orleans Activities with Over 250 Reviews
• New Orleans Activities with Over 500 Reviews
• New Orleans Activities with Over 1,000 Reviews
• New Orleans Activities with Over 2,500 Reviews
• New Orleans Activities with Over 5,000 Reviews
• New Orleans Activities Under $50
• New Orleans Activities $50 - $100
• New Orleans Activities $100 - $250
• New Orleans Activities Over $250
• New Orleans Activities Likely to Sell Out
• New to Our Site

Things To Do in New Orleans

• New Orleans Air, Helicopter & Balloon Tours
• New Orleans Classes & Workshops
• New Orleans Day Trips & Excursions
• New Orleans Fishing
• New Orleans Food, Wine & Nightlife
• New Orleans Holiday & Seasonal Tours
• New Orleans Luxury & Special Occasions
• New Orleans Outdoor Activities
• New Orleans Private & Custom Tours
• New Orleans Shore Excursions
• New Orleans Shows, Concerts & Sports
• New Orleans Sightseeing Tickets & Passes
• New Orleans Transfers & Ground Transport
• New Orleans VIP & Exclusive Tours
• New Orleans Walking & Biking Tours
• New Orleans Water Sports
• New Orleans Weddings & Honeymoons
• View all Things To Do in New Orleans

Popular New Orleans Attractions

• Louis Armstrong Park
• Old Ursuline Convent
• Oak Alley Plantation
• New Orleans City Park
• St. Louis Cemetery No. 1
• Mississippi River
• New Orleans Pharmacy Museum
• Laura Plantation
• Whitney Plantation Museum
• Lake Pontchartrain

New Orleans Calendar

New orleans guides, privacy policy.

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions For the purposes of this Privacy Policy:

• You  means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. Under GDPR (General Data Protection Regulation), You can be referred to as the Data Subject or as the User as you are the individual using the Service.
• Company  (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Cool New Orleans, [ADDRESS]. For the purpose of the GDPR, the Company is the Data Controller.
• Affiliate  means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.
• Account  means a unique account created for You to access our Service or parts of our Service.
• Website  refers to Cool New Orleans, accessible from https://www.coolneworleans.com.
• Service  refers to the Website.
• Country  refers to: United States of America
• Service Provider  means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used. For the purpose of the GDPR, Service Providers are considered Data Processors.
• Third-party Social Media Service  refers to any website or any social network website through which a User can log in or create an account to use the Service.
• Facebook Fan Page  is a public profile named Cool New Orleans specifically created by the Company on the Facebook social network.
• Personal Data is any information that relates to an identified or identifiable individual. For the purposes of GDPR, Personal Data means any information relating to You such as a name, an identification number, location data, online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity. For the purposes of the CCPA, Personal Data means any information that identifies, relates to, describes, or is capable of being associated with, or could reasonably be linked, directly or indirectly, with You.
• Cookies  are small files that are placed on Your computer, mobile device, or any other device by a website, containing the details of Your browsing history on that website among its many uses.
• Device  means any device that can access the Service such as a computer, a cellphone, or a digital tablet.
• Usage Data  refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• Data Controller , for the purposes of the GDPR (General Data Protection Regulation), refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.
• Do Not Track  (DNT) is a concept that has been promoted by US regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing Internet users to control the tracking of their online activities across websites.
• Business , for the purpose of the CCPA (California Consumer Privacy Act), refers to the Company as the legal entity that collects Consumers’ personal information and determines the purposes and means of the processing of Consumers’ personal information, or on behalf of which such information is collected and that alone, or jointly with others, determines the purposes and means of the processing of consumers’ personal information, that does business in the State of California.
• Consumer , for the purpose of the CCPA (California Consumer Privacy Act), means a natural person who is a California resident. A resident, as defined in the law, includes (1) every individual who is in the USA for other than a temporary or transitory purpose, and (2) every individual who is domiciled in the USA who is outside the USA for a temporary or transitory purpose.
• Sale , for the purpose of the CCPA (California Consumer Privacy Act), means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a Consumer’s Personal Information to another business or a third party for monetary or other valuable consideration.

Collecting and Using Your Personal Data

Types of data collected.

Personal Data While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• City, State/Province, ZIP/Postal code, Country

Usage Data Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Information from Third-Party Social Media Services The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:

If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service’s account, such as Your name, Your email address, Your activities or Your contact list associated with that account.

You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service’s account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.

You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser. Learn more about cookies in Wodu’s  “What Are Cookies”  article.

We use both session and persistent Cookies for the purposes set out below:

• Necessary / Essential Cookies Type: Session Cookies Administered by: Us Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
• Cookies Policy / Notice Acceptance Cookies Type: Persistent Cookies Administered by: Us Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
• Functionality Cookies Type: Persistent Cookies Administered by: Us Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
• Tracking and Performance Cookies Type: Persistent Cookies Administered by: Third-Parties Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new advertisements, pages, features, or new functionality of the Website to see how our users react to them.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookie Policy .

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service , including to monitor the usage of our Service.
• To manage Your Account:  to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
• For the performance of a contract:  the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
• To contact You:  To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
• To provide You  with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
• To manage Your requests:  To attend and manage Your requests to Us.

We may share your personal information in the following situations:

• With Service Providers:  We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to advertise on third party websites to You after You visited our Service, for payment processing, to contact You.
• For Business transfers:  We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
• With Affiliates:  We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
• With Business partners:  We may share Your information with Our business partners to offer You certain products, services or promotions.
• With other users:  when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Detailed Information on the Processing of Your Personal Data

Service Providers have access to Your Personal Data only to perform their tasks on Our behalf and are obligated not to disclose or use it for any other purpose.

Analytics We may use third-party Service providers to monitor and analyze the use of our Service.

• Google Analytics Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:  https://policies. google .com/privacy?hl=en .

Email Marketing We may use Your Personal Data to contact You with newsletters, marketing or promotional materials, and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.

Behavioral Remarketing The Company uses remarketing services to advertise on third party websites to You after You visited our Service. We and Our third-party vendors use cookies to inform, optimize, and serve ads based on Your past visits to our Service.

• Google Ads (AdWords) Google Ads (AdWords) remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page:  http://www.google.com/settings/ads . Google also recommends installing the Google Analytics Opt-out Browser Add-on –  https://tools.google.com/dlpage/gaoptout  – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:  https://policies.google.com/privacy?hl=en .
• Microsoft Advertising (Bing Ads) Remarketing Bing Ads remarketing service is provided by Microsoft Inc. You can opt-out of Bing Ads interest-based ads by following their instructions:  https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads . You can learn more about the privacy practices and policies of Microsoft by visiting their Privacy Policy page:  https://privacy.microsoft.com/en-us/PrivacyStatement .
• Twitter Twitter remarketing service is provided by Twitter Inc. You can opt-out from Twitter’s interest-based ads by following their instructions:  https://support.twitter.com/articles/20170405 . You can learn more about the privacy practices and policies of Twitter by visiting their Privacy Policy page:  https://twitter.com/privacy .
• Facebook Facebook remarketing service is provided by Facebook Inc. You can learn more about interest-based advertising from Facebook by visiting this page:  https://www.facebook.com/help /1649686938 37950 . To opt-out from Facebook’s interest-based ads, follow these instructions from Facebook:  https://www.facebook.com/help /5681374933 02217 . Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA  http://www.aboutads.info/choices/ , the Digital Advertising Alliance of Canada in Canada  http://youradchoices.ca/  or the European Interactive Digital Advertising Alliance in Europe  http://www.youronlinechoices.eu/ , or opt-out using your mobile device settings. For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy:  https://www.facebook.com/privacy/explanation .
• AdRoll AdRoll remarketing service is provided by Semantic Sugar, Inc. You can opt-out of AdRoll remarketing by visiting this AdRoll Advertising Preferences web page:  http://info.evidon.com/pub_info/573?v=1&nt=1&nw=false . For more information on the privacy practices of AdRoll, please visit the AdRoll Privacy Policy web page:  http://www.adroll.com/about/privacy
• Perfect Audience Perfect Audience remarketing service is provided by NowSpots Inc. You can opt-out of Perfect Audience remarketing by visiting these pages: Platform Opt-out (http://pixel.prfct.co/coo) and Partner Opt-out (http://ib.adnxs.com/optout). For more information on the privacy practices of Perfect Audience, please visit the Perfect Audience Privacy Policy & Opt-out web page:  https://www.perfectaudience.com/privacy/index.html .

We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g. payment processors).

We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

• Stripe Their Privacy Policy can be viewed at  https://stripe.com/us/privacy .

When You use Our Service to pay for a product and/or service via bank transfer, We may ask You to provide information to facilitate this transaction and to verify Your identity.

GDPR Privacy

Legal Basis for Processing Personal Data under GDPR We may process Personal Data under the following conditions:

• Consent:  You have given Your consent for processing Personal Data for one or more specific purposes.
• Performance of a contract:  Provision of Personal Data is necessary for the performance of an agreement with You and/or for any pre-contractual obligations thereof.
• Legal obligations:  Processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject.
• Vital interests:  Processing Personal Data is necessary in order to protect Your vital interests or of another natural person.
• Public interests:  Processing Personal Data is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Company.
• Legitimate interests:  Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company.

In any case, the Company will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Your Rights under the GDPR The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights.

You have the right under this Privacy Policy, and by law, if You are within the EU, to:

• Request access to Your Personal Data.   The right to access, update, or delete the information We have on You. Whenever made possible, you can access, update, or request the deletion of Your Personal Data directly within Your account settings section. If you are unable to perform these actions yourself, please contact Us to assist You. This also enables You to receive a copy of the Personal Data We hold about You.
• Request correction of the Personal Data that We hold about You.   You have the right to have any incomplete or inaccurate information We hold about You corrected.
• Object to processing of Your Personal Data.   This right exists where We are relying on legitimate interest as the legal basis for Our processing and there is something about Your particular situation, which makes You want to object to our processing of Your Personal Data on this ground. You also have the right to object where We are processing Your Personal Data for direct marketing purposes.
• Request erasure of Your Personal Data.   You have the right to ask Us to delete or remove Personal Data when there is no good reason for Us to continue processing it.
• Request the transfer of Your Personal Data.   We will provide to You, or to a third-party You have chosen, Your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which You initially provided consent for Us to use or where We used the information to perform a contract with You.
• Withdraw Your consent.   You have the right to withdraw Your consent on using your Personal Data. If You withdraw Your consent, We may not be able to provide You with access to certain specific functionalities of the Service.

Exercising of Your GDPR Data Protection Rights You may exercise Your rights of access, rectification, cancellation, and opposition by contacting Us. Please note that we may ask You to verify Your identity before responding to such requests. If You make a request, We will try our best to respond to You as soon as possible.

You have the right to complain to a Data Protection Authority about Our collection and use of Your Personal Data. For more information, if You are in the European Economic Area (EEA), please contact Your local data protection authority in the EEA.

Facebook Fan Page

Data Controller for the Facebook Fan Page The Company is the Data Controller of Your Personal Data collected while using the Service. As the operator of our Facebook Fan Page, the Company and the operator of the social network Facebook are Joint Controllers.

The Company has entered into agreements with Facebook that define the terms for use of the Facebook Fan Page, among other things. These terms are mostly based on the Facebook Terms of Service:  https://www.facebook.com/terms.php .

Visit the Facebook Privacy Policy  https://www.facebook.com/policy.php  for more information about how Facebook manages Personal data or contact Facebook online, or by mail: Facebook, Inc. ATTN, Privacy Operations, 1601 Willow Road, Menlo Park, CA 94025, United States.

Facebook Insights We use the Facebook Insights function in connection with the operation of the Facebook Fan Page and on the basis of the GDPR, in order to obtain anonymized statistical data about Our users.

For this purpose, Facebook places a Cookie on the device of the user visiting Our Facebook Fan Page. Each Cookie contains a unique identifier code and remains active for a period of two years, except when it is deleted before the end of this period.

Facebook receives, records and processes the information stored in the Cookie, especially when the user visits the Facebook services, services that are provided by other members of the Facebook Fan Page and services by other companies that use Facebook services.

For more information on the privacy practices of Facebook, please visit Facebook Privacy Policy here:  https://www.facebook.com/full_data_use_policy .

CCPA Privacy

Your Rights under the CCPA Under this Privacy Policy, and by law if You are a resident of California, You have the following rights:

• The right to notice.   You must be properly notified which categories of Personal Data are being collected and the purposes for which the Personal Data is being used.
• The right to access / the right to request.   The CCPA permits You to request and obtain from the Company information regarding the disclosure of Your Personal Data that has been collected in the past 12 months by the Company or its subsidiaries to a third-party for the third party’s direct marketing purposes.
• The right to say no to the sale of Personal Data.   You also have the right to ask the Company not to sell Your Personal Data to third parties. You can submit such a request by visiting our “Do Not Sell My Personal Information” section or web page.
• The categories of Personal Data collected
• The sources from which the Personal Data was collected
• The business or commercial purpose for collecting or selling the Personal Data
• Categories of third parties with whom We share Personal Data
• The specific pieces of Personal Data we collected about You
• The right to delete Personal Data.   You also have the right to request the deletion of Your Personal Data that has been collected in the past 12 months.
• Denying goods or services to You
• Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties
• Providing a different level or quality of goods or services to You
• Suggesting that You will receive a different price or rate for goods or services or a different level or quality of goods or services.

Exercising Your CCPA Data Protection Rights In order to exercise any of Your rights under the CCPA, and if you are a California resident, You can email or call us or visit our “Do Not Sell My Personal Information” section or web page.

The Company will disclose and deliver the required information free of charge within 45 days of receiving Your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonably necessary and with prior notice.

Do Not Sell My Personal Information

We do not sell personal information. However, the Service Providers we partner with (for example, our advertising partners) may use technology on the Service that “sells” personal information as defined by the CCPA law.

If you wish to opt out of the use of your personal information for interest-based advertising purposes and these potential sales as defined under CCPA law, you may do so by following the instructions below.

Please note that any opt-out is specific to the browser You use. You may need to opt-out on every browser that you use.

Website You can opt-out of receiving ads that are personalized as served by our Service Providers by following our instructions presented on the Service:

• From their “Cookie Consent” notice banner
• Or from their “CCPA Opt-out” notice banner
• Or from their “Do Not Sell My Personal Information” notice banner
• Or from their “Do Not Sell My Personal Information” link

The opt out will place a cookie on Your computer that is unique to the browser You use to opt out. If you change browsers or delete the cookies saved by your browser, you will need to opt out again.

Mobile Devices Your mobile device may give you the ability to opt out of the use of information about the apps you use in order to serve you ads that are targeted to your interests:

• “Opt out of Interest-Based Ads” or “Opt out of Ads Personalization” on Android devices
• “Limit Ad Tracking” on iOS devices

You can also stop the collection of location information from Your mobile device by changing the preferences on your mobile device.

“Do Not Track” Policy as Required by California Online Privacy Protection Act (CalOPPA)

Our Service does not respond to Do Not Track signals.

However, some third party websites do keep track of Your browsing activities. If You are visiting such websites, You can set Your preferences in Your web browser to inform websites that You do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of Your web browser.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

Your California Privacy Rights (California’s Shine the Light law)

Under California Civil Code Section 1798 (California’s Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties’ direct marketing purposes.

If you’d like to request more information under the California Shine the Light law, You can contact Us using the contact information provided below.

California Privacy Rights for Minor Users (California Business and Professions Code Section 22581)

California Business and Professions Code section 22581 allows California residents under the age of 18 who are registered users of online sites, services, or applications to request and obtain removal of content or information they have publicly posted.

To request removal of such data, and if you are a California resident, You can contact Us using the contact information provided below, and include the email address associated with Your account.

Be aware that Your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Log in or sign up

Welcome to cool new orleans.

Log in to add things to your wishlist and access your bookings from any device.

By creating an account, you agree to our Privacy Policy .

Sorting, ranking, and search results

Cool New Orleans wants to make your searches as relevant as possible. That's why we offer many ways to help you find the right experiences for you.

On some pages, you can select how to sort the results we display and also use filter options to see only those search results that meet your chosen preferences. You'll see explanations of what those sort options mean when you select them.

If you see a Badge of Excellence label, the award is based on average review ratings, share of bookings with a review, and number of bookings through Cool New Orleans over a 12-month period.

The importance of any one factor over any other in a sort order varies, and the balance is constantly being reviewed and adjusted. We're always updating our systems and testing new ways to refine and improve your results to make them as relevant as possible to meet your needs.

Accessibility

Accessibility modes, online dictionary, readable experience, visually pleasing experience, easy orientation.

Cool New Orleans Accessibility Statement

Accessibility Statement

• www.coolneworleans.com
• August 23, 2024

Compliance status

Screen-reader and keyboard navigation.

• Screen-reader optimization: we run a background process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website. In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others. Additionally, the background process scans all of the website’s images and provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag for images that are not described. It will also extract texts that are embedded within the image, using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on as soon as they enter the website.These adjustments are compatible with all popular screen readers, including JAWS and NVDA.
• Keyboard navigation optimization: The background process also adjusts the website’s HTML, and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key.Additionally, keyboard users will find quick-navigation and content-skip menus, available at any time by clicking Alt+1, or as the first elements of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, and not allow the focus drift outside of it.Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

Disability profiles supported in our website

• Epilepsy Safe Mode: this profile enables people with epilepsy to use the website safely by eliminating the risk of seizures that result from flashing or blinking animations and risky color combinations.
• Visually Impaired Mode: this mode adjusts the website for the convenience of users with visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract, Glaucoma, and others.
• Cognitive Disability Mode: this mode provides different assistive options to help users with cognitive impairments such as Dyslexia, Autism, CVA, and others, to focus on the essential elements of the website more easily.
• ADHD Friendly Mode: this mode helps users with ADHD and Neurodevelopmental disorders to read, browse, and focus on the main website elements more easily while significantly reducing distractions.
• Blindness Mode: this mode configures the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is software for blind users that is installed on a computer and smartphone, and websites must be compatible with it.
• Keyboard Navigation Profile (Motor-Impaired): this profile enables motor-impaired persons to operate the website using the keyboard Tab, Shift+Tab, and the Enter keys. Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

Additional UI, design, and readability adjustments

• Font adjustments – users, can increase and decrease its size, change its family (type), adjust the spacing, alignment, line height, and more.
• Color adjustments – users can select various color contrast profiles such as light, dark, inverted, and monochrome. Additionally, users can swap color schemes of titles, texts, and backgrounds, with over 7 different coloring options.
• Animations – epileptic users can stop all running animations with the click of a button. Animations controlled by the interface include videos, GIFs, and CSS flashing transitions.
• Content highlighting – users can choose to emphasize important elements such as links and titles. They can also choose to highlight focused or hovered elements only.
• Audio muting – users with hearing devices may experience headaches or other issues due to automatic audio playing. This option lets users mute the entire website instantly.
• Cognitive disorders – we utilize a search engine that is linked to Wikipedia and Wiktionary, allowing people with cognitive disorders to decipher meanings of phrases, initials, slang, and others.
• Additional functions – we provide users the option to change cursor color and size, use a printing mode, enable a virtual keyboard, and many other functions.

Browser and assistive technology compatibility

Notes, comments, and feedback.

Riverboat City of New Orleans

Welcome Aboard

The Riverboat CITY of NEW ORLEANS will be taking some time off for renovations - check back soon for updates as to her return.

RESERVATIONS

Please enable javascript in your browser to book The newest addition to the New Orleans Riverfront & sister vessel of the Steamboat NATCHEZ, the CITY OF NEW ORLEANS operates sightseeing, lunch, Sunday Brunch, and Dinner Jazz cruises down the Mississippi River.

Experience a spirit of adventure aboard the newest vessel to the French Quarter riverfront, the Riverboat CITY of NEW ORLEANS as she takes you on a journey down the mighty Mississippi.  See captivating views of the French Quarter fade into the distance as the joyful tunes of traditional jazz carries you down the river.  Stroll the multiple decks, explore the beautiful refinished interiors and savor the leisurely two-hour cruise that will give you panoramic views of the Mississippi River and the many unique sites along the way, with live narration.

JAZZ LUNCH & SUNDAY BRUNCH CRUISES The Riverboat CITY of NEW ORLEANS is home to the "Best" Lunch/Brunch cruises on the Mississippi River.  Fun and scenic, our cruises feature live jazz music, New Orleans style cuisine, and a cash bar for cocktails.  

DINNER JAZZ CRUISES In a city full of great places to dine, dinner aboard the Riverboat CITY of NEW ORLEANS is truly a unique dining experience.  Our dinner features a buffet of New Orleans classics in a relaxing atmosphere for enjoying a memorable evening on the Mississippi River.  Sip a refreshing cocktail while live Jazz brings refined sophistication to our onboard entertainment. 

WEDDINGS The Riverboat CITY of NEW ORLEANS is a perfect venue for your special occasion.  - Did you know our Captains can officiate your wedding?  Check out our wedding page for more details!

SPECIAL OCCASIONS Celebrating something special?  Let us know - we specialize in proposals, anniversaries, and birthday parties.

The Riverboat CITY of NEW ORLEANS is uniquely New Orleans - WELCOME ABOARD!

Floor Plans

• Complimentary Planning Assistance
• Destination Wedding Guide Digital Copy
• Elopement Packages
• Marriage License & Legal Essentials
• Welcome Bag Ideas
• Second Lines
• The History of Wedding Umbrellas and More in New Orleans
• Wedding Cake Pulls
• Destination Wedding Guide Printed Copy
• Wedding Inspiration
• Wedding and Event Planners
• Photographers & Videographers
• Transportation
• Beauty, Hair & Makeup
• Spas, Health & Wellness
• Cakes & Bakeries
• Entertainment
• Engagement Photos in New Orleans
• Bridal Shower & Brunch
• Joint Bachelor/ Bachelorette Parties
• Bachelor Parties
• The Ultimate New Orleans Bachelorette Party Guide
• Honeymooning
• LGBTQ Bachelor / Bachelorette Party Itinerary
• Walkable Downtown
• Corporate Group Incentive
• LGBTQ New Orleans
• Convention Center
• Caesars Superdome
• Smoothie King Center
• Private Events Venues
• Hotels with Meeting Space
• Venue Search
• Custom Maps
• Services Directory
• Convention Services Request
• Exhibitor Services Request
• Custom Post Cards & Save the Date
• New Orleans Print Materials Request
• Visitor Guide Request
• Corporate Social Responsibility & Donations
• Emergency Planning
• Meeting Planner Guide
• Transportation Directory
• Transportation & Getting Around
• Promotional Videos & Images
• Stats and facts
• Free Things To Do
• Talk like a New Orleanian
• Local Outreach
• Social Media Resources
• Marketing e-Templates & Ads
• Convention Calendar
• Testimonials
• Submit Your Request for Proposal (RFP)
• Availability Grid
• Coupons Deals
• Group Transportation
• Assistance Request
• Bulk Brochure Request
• Photos & Videos
• Microsite Request
• Itineraries
• Performance Venues
• Motorcoach/Group Transportation
• Educational Opportunities
• Student Itineraries
• voluntourism
• Class Reunions
• Venue & Services
• Hotel Assistance
• Promote Your Reunion
• Family Reunions
• Military Reunions
• Regulations and Maps
• Motorcoach Parking
• Tax Free Shopping
• International Travel Tips
• Consulates in New Orleans
• Maps & Transportation
• Advisor VIP Pass
• Brochure Request
• Photos/Videos
• Cruise Coupons
• Pre-Post Packages
• General Coupons
• Voluntourism
• Group Travel Planner Guide
• Travel Advisor Certification
• International Groups
• Group Travel
• Cruise Lines
• Meet the Team
• Did You Know | New Orleans Facts
• Member Benefits
• Maximize Your Membership
• Membership Policies
• Member Directory
• Member Events
• Member Anniversaries
• New Members
• Member Login
• Media Assistance Request
• What's New in New Orleans
• New Orleans Awards & Accolades
• Image Library
• B-roll Assets
• New Orleans & Company Press Releases
• Hospitality Industry Press Releases
• Image / Video Request
• Communications & PR Contacts

• New Orleans Festivals And Events
• French Quarter
• A Guide to New Orleans Nightlife
• Attractions
• Cultural Arts
• Mystical/Haunted New Orleans
• Family-Friendly Guide to New Orleans
• Multicultural
• Recreation & Outdoors
• Architecture
• Find Restaurants
• Where to Eat
• Traditional Foods
• Top Chefs In New Orleans
• Restaurant Deals
• Love To Eat Video Series
• Find a Place to Drink
• Where to Drink
• Classic New Orleans Cocktails
• Book a New Orleans Hotel
• Hotel Directory
• Bed And Breakfasts: Hotels - New Orleans & Company
• Saint Charles Avenue Hotels
• Luxury Hotels
• Garden District Hotels
• French Quarter Hotels and Lodging
• Downtown/Central Business District Hotels and Lodging
• Bourbon Street Hotels
• Green Hotels
• Bourbon Street Balcony Hotels - New Orleans & Company
• Haunted Hotels in New Orleans
• Pet-Friendly Hotels
• Historic Hotels
• Upcoming Events
• Ultimate New Orleans Event Calendar
• New Orleans LIVE Music Calendar
• Submit an Event
• Major Events and Festivals in New Orleans
• New Orleans Neighborhood Guide
• Streets to Visit
• Request a Guide
• Deals & Coupons
• Essential New Orleans Three-Day Itinerary
• Monthly Newsletter
• Insider's Blog
• Virtual Tour
• Accessibility
• New Orleans Artist Database
• LOVENOLA.TV 24/7 Broadcast

Steamboat NATCHEZ

• Toulouse Street and the Mississippi River, New Orleans, LA 70130 ( Directions ) | P: (504) 569-1401 | F: (504) 587-0708
• Toulouse Street and the Mississippi River, New Orleans, LA 70130 ( Directions ) P: (504) 569-1401 F: (504) 587-0708
• Toulouse Street and the Mississippi River New Orleans, LA 70130 ( Directions ) P: (504) 569-1401 F: (504) 587-0708
• Neighborhood: French Quarter

11am - 1:30pm, 2pm - 4:30pm, 6pm - 9pm cruise times. check schedule

• Reception Venues
• Ceremony Venues

Restaurants

• Music/Entertainment
• Takes Reservations

Harbor jazz brunch and dinner jazz cruises on the last authentic steamboat on the Mississippi River. Enjoy a unique visit to the engine room to see the workings of 100-year-old steam engines, it is timeless.

Xplorit Virtual Tour

Discover The Steamboat Natchez with one of the most comprehensive, completely immersive and interactive virtual experiences in the world.

• Facility Buyout: Yes
• Max Banquet: 36
• Max Facility Banquet: 256
• Max Facility Reception: 1200
• Max Reception: 50
• Number of Private Rooms: 1
• Private Rooms: Yes
• Visitor Gallery
• Main Gallery

• Convention Center:
• SuperDome/Arena:
• French Quarter:

• Things to Do
• Trip Planning Tools
• Meeting Planners
• Travel Professionals
• Press and Media
• Privacy Policy
• Site Search
• Doing Business in New Orleans
• About NewOrleans.com
• Report Fraud
• Accessibility Options

Sign up for special tips, offers, and info about all the latest happenings around NOLA with our monthly Insider’s Guide, delivered right to your inbox.

New Orleans River Cruises

10 best new orleans river cruises for 2024-2025, america’s great river, heart of the delta, new orleans & southern charms, historic mississippi river cruise, lower mississippi river cruise, new orleans travel guide, how to choose the perfect mississippi river cruise for you, the best times to take a mississippi river cruise, top things to see and do on a mississippi river cruise, culture and history of the mississippi river, upper mississippi vs. lower mississippi river cruises, top 10 mississippi river's cruise ports.

• Cape Girardeau  
• Memphis  
• Baton Rouge
• New Orleans  

FAQs: New Orleans

Top new orleans travel destinations.

• Mississippi River

New Orleans Trips by Departure Date

• 2024 New Orleans trips (11)
• 2025 New Orleans trips (12)
• 2026 New Orleans trips (6)
• November 2024 (6)
• November 2025 (6)

Top Experiences in New Orleans

• New Orleans Cruises (13)
• New Orleans River Cruises (11)
• New Orleans Cultural (11)

New Orleans Trips by Duration

• 8 day trips (3)
• 9 day trips (5)

New Orleans Trips by Activity

• New Orleans urban exploration (9)
• New Orleans village visits (9)
• New Orleans archaeological site visits (8)

Why Travel With Adventure Life

Recognized by.

• Expeditions

Mississippi River Cruises

Stretching for 2,350 miles down the United States, from Minnesota's Lake Itasca to the Gulf of Mexico, our new cruises on the "Mighty Mississippi" offer a different type of cross-country journey for the curious explorer—one that allows you to be immersed in American history and culture.

Step on board the newest and most modern ship on the Mississippi with all outside staterooms, private verandas, spacious public areas and our signature, clean Scandinavian design, reimagined for the Mississippi River.

Mississippi Delta Explorer

• Request a Quote

NEW! Heartland of America

New Orleans & Southern Charms

America’s Great River

NEW! The Big Easy to the Gateway City

NEW! Mississippi River Odyssey

Upper Mississippi Explorer

Grand Mississippi Voyage

America’s Heartland

Heart of the Delta

Highlights of mississippi river cruises.

A Mississippi River cruise offers the rare opportunity to sail through America's heartland on the world’s #1 river cruise line. Explore picturesque towns and boom cities; take in views of pastoral farms and towering bluffs; and immerse yourself in the region's rich history and culture with an included excursion in every port. Here are a few highlights Viking reveals to you:

• Festive French Quarter and Creole cuisine in New Orleans
• Cajun heritage in Baton Rouge
• Civil War history at Vicksburg National Military Park
• Memphis BBQ, Graceland and appreciation of the Delta Blues
• Steamboat sailings with diverse wildlife sightings
• Mark Twain's boyhood home and America’s literary history
• Up close look at America’s national symbol, the bald eagle
• Gateway Arch in St. Louis and the pioneering spirit of the Midwest
• Norwegian cultural experience at Vesterheim
• Intricate locks and dams of the Upper Mississippi

Sign up to receive updates from Viking

Stay current with special offers, news and destination-focused content.

Company Information

• Order a Brochure
• Special Offers
• Sweepstakes
• Travel Advisors
• Media Center
• Investor Relations
• Health & Safety Program
• Privacy Policy
• Cookie Policy
• Manage Cookies

Viking River Cruises

• Mississippi

Viking Ocean Cruises

• Scandinavia
• British Isles & Ireland
• North America
• Caribbean & Central America
• South America
• Mediterranean
• Quiet Season Mediterranean
• Australia & New Zealand
• World Cruises
• Grand Journeys

Viking Expeditions

• Great Lakes
• Longitudinal World Cruises

2024-2027 RIVER CRUISE AND AIR FARES:  Offer applies to bookings made from August 1-31, 2024. Terms & conditions for select promotions may vary. $25 deposit is applicable to all River itineraries. Special fares plus up to FREE International airfare valid on select departures of Grand European Tour, Lyon Provence & the Rhineland, European Sojourn and Capitals of Eastern Europe, Paris to the Swiss Alps, Cities of Light, London DDAY & Paris, Rhine & Main Explorer. Airfares may vary on other gateways & departures. Airfare does not have to be purchased to get cruise\cruisetour offer. All prices are in US dollars and for US residents only. Additional restrictions may apply. 2024 : Pay in full by August 31, 2024 or at time of booking if within 120 days of departure. 2025 : Pay in full by September 30, 2024. 2026 : Pay in full by March 31, 2025. 2027 : Pay in full by November 30, 2025. Offers expires August 31, 2024.

$25 DEPOSIT:  $25 DEPOSIT: For itineraries 35 days or less, a $25 deposit applies to January 2025 & onward departures; for itineraries greater than 35 days, a $25 deposit applies to March 2025 & onward departures; World Cruise products excluded; call for details.

AIR UPGRADE:  Upgrade to Premium Economy air from $799 per person or Business Class air from $3,499 per person based on select gateways and dates. Additional airline-imposed baggage charges may apply; for more information visit  Airline Luggage Restrictions  . Air prices are per person based on cruise/cruisetour check-in date and include transfers plus all government taxes/fees of approximately $160 and air fuel surcharges. Air seats are limited; airfares are subject to change and are not guaranteed until full payment of air is received. For more information about customized air services and US gateways, visit the Viking Air Plus page.

GENERAL RESTRICTIONS:  Cruise fares listed are cruise only in U.S. dollars, per person, based on double occupancy. Single supplement savings are off applicable rates. Cruise fares listed are valid for U.S. residents only. All fares and offers are for new bookings only and are subject to availability, may not combinable with other offers except Viking Explorer Society Travel Credits and Viking Referral Rewards, are capacity-controlled and may be withdrawn at any time without prior notice. Special fares are based upon published full brochure fares; cruise fares do not include pre-paid charges, optional facilities, and personal charges, as defined in the terms and conditions of the  Passenger Ticket Contract  which may be viewed elsewhere on this website. Full brochure fares may not have resulted in actual sales in all stateroom categories and may not have been in effect during the last 90 days. Promotional fares may remain in effect after the expiration date. Air promotion applies to roundtrip flights only from select Viking Cruises U.S. gateways and includes airport-to-ship or hotel transfers, air taxes and air fuel surcharges. Roundtrip airport transfers are included when air is purchased with a cruise or cruisetour package; if air is not purchased from Viking, transfers may be purchased separately. All transfers must be in conjunction with a Viking-purchased cruise, cruisetour, land extension or extra hotel nights. Viking reserves the right to correct errors or omissions and to change any and all fares at any time. For up-to-date prices, please call Viking or your Travel Agent. Additional terms and conditions may apply. Complete terms and conditions may be found in the  Passenger Ticket Contract .

AIR OFFER RESTRICTIONS:  Offer expires August 31, 2024.

NOTE: U.S. flights depart one day prior to check-in date. Paid Business or Premium Economy Class may require travel in economy on flights within North America or Europe. Premium economy is limited to specific airlines and we may not be able to accommodate based on aircraft type and availability. Roundtrip airport transfers are included when air is purchased with a cruise or cruisetour package; if air is not purchased from Viking, transfers may be purchased separately. All transfers must be in conjunction with a Viking-purchased cruise, cruisetour, land extension or extra hotel nights. Air prices are per person based on cruise/cruisetour check-in date and include transfers plus all government taxes/fees of approximately $160 and air fuel surcharges. Air seats are limited; airfares are subject to change and are not guaranteed until full payment of air is received.

Card Accounts

Business Accounts

Other Accounts and Payments

Tools and Support

Personal Cards

Business Credit Cards

Corporate Programs

Personal Savings

Personal Checking and Loans

Business Banking

Book And Manage Travel

Travel Inspiration

Business Travel

Services and Support

Benefits and Offers

Manage Membership

Business Services

Checking & Payment Products

Funding Products

Merchant Services

Le Meridien New Orleans

Through the Unlock Art program, guests receive complimentary admission to the Ogden Museum which holds the largest and most comprehensive collection of southern art.

The design of the guest rooms and suites is contemporary and muted. Expect soft shades of gray with pops of color. The white and gray tiled bathrooms continue the understated look. Larger rooms have separate living and sleeping areas.

Start your day with a big breakfast at Longitude 90. Come back later in the day for Louisiana-inspired cuisine and a handcrafted cocktail. Expect oysters, gumbo, and gulf shrimp.

Kickstart the day with a workout in the fitness center. Soak up the sun at the rooftop pool and book a cabana for more privacy.

It’s an easy walk to the Audubon Aquarium or head to City Park which is also home to the New Orleans Museum of Art and a sculpture garden. Sign up for a steamboat cruise along the Mississippi River and make sure to experience NOLA’s legendary nightlife.

Location of Le Meridien New Orleans

333 Poydras Street. New Orleans, Louisiana 70130 United States

Louis Armstrong New Orleans International Airport.

• Room upgrade upon arrival, when available †
• $100 property credit to spend on qualifying dining, spa, and resort activities. ‡
• 12pm check-in, when available
• Late check-out, when available
• Complimentary valet parking for one vehicle for duration of stay

† Certain room categories are not eligible for upgrade. ‡ Eligible charges vary by property.

You May Also Be Interested In

Looking for more? See all our luxury hotels in New Orleans, Louisiana US

*Terms and Conditions

Fine Hotels + Resorts Program: Fine Hotels + Resorts® (FHR) program benefits are available for new bookings made through American Express Travel with participating properties and are valid only for eligible U.S. Consumer, Business, and Corporate Platinum Card® Members, and Centurion® Members. Additional Platinum Card Members on Consumer and Business Platinum and Centurion Card Accounts are also eligible for FHR program benefits. Companion Card Members on Consumer Platinum and Centurion Card Accounts, Additional Business Gold and Additional Business Expense Card Members on Business Platinum and Centurion Card Accounts, and Delta SkyMiles® Platinum Card Members are not eligible for FHR program benefits. Bookings must be made using an eligible Card and must be paid using that Card, or another American Express® Card, in the eligible Card Member's name, and that Card Member must be traveling on the itinerary booked. The average total value of the program benefits is based on prior-year bookings for stays of two nights; the actual value varies. Noon check-in and room upgrade are subject to availability and are provided at check-in; certain room categories are not eligible for upgrade. The type of $100 credit and additional amenity (if applicable) varies by property; the credit will be applied to eligible charges up to the amount of the credit. To receive the credit, the eligible spend must be charged to your hotel room. The credit will be applied at check-out. Advance reservations are recommended for certain credits. The type and value of the daily breakfast (for two) varies by property; breakfast will be valued at a minimum of US$60 per room per day. To receive the breakfast credit, the breakfast bill must be charged to your hotel room. The breakfast credit will be applied at check-out. If the cost of Wi-Fi is included in a mandatory property fee, a daily credit of that amount will be applied at check-out. Benefits are applied per room, per stay (with a three-room limit per stay). Back-to-back stays booked by a single Card Member, Card Members staying in the same room or Card Members traveling in the same party within a 24-hour period at the same property are considered one stay and are ineligible for additional FHR benefits (“Prohibited Action”). American Express and the Property reserve the right to modify or revoke FHR benefits at any time without notice if we or they determine, in our or their sole discretion, that you may have engaged in a Prohibited Action, or have engaged in abuse, misuse, or gaming in connection with your FHR benefits. Benefit restrictions vary by property. Benefits cannot be redeemed for cash and are not combinable with other offers unless indicated. Benefits must be used during the stay booked. Any credits applicable are applied at check-out in USD or the local currency equivalent. Benefits, participating properties, and availability and amenities at those properties are subject to change. To be eligible for FHR program benefits, your eligible Card Account must not be cancelled. For additional information, call the number on the back of your Card.

The Hotel Collection Program: The Hotel Collection (THC) benefits are available for new bookings of two consecutive nights or more made through American Express Travel with participating properties and are valid only for eligible U.S. Consumer and Business Gold Card, Platinum Card® Members, and Centurion® Members. Additional Card Members on Consumer and Business Platinum Card Accounts, and Additional Card Members on Consumer and Business Centurion Accounts are also eligible for THC program benefits. Delta SkyMiles® Gold and Platinum Card Members are not eligible. Bookings must be made using an eligible Card and must be paid using that Card, or another American Express® Card, in the eligible Card Member's name, and that Card Member must be traveling on the itinerary booked. Noon check-in, late check-out and the room upgrade are subject to availability; certain room categories are not eligible for upgrade. The type of $100 credit and additional amenity (if applicable) varies by property; the $100 credit will be applied to eligible charges up to $100. To receive the $100 credit, the eligible spend must be charged to your hotel room. The $100 credit will be applied at check-out. Advance reservations are recommended for certain credits. Benefit restrictions vary by property. Benefits are applied per room, per stay (with a three-room limit per stay). Back-to-back stays booked by a single Card Member, Card Members staying in the same room or Card Members traveling in the same party within a 24-hour period at the same property are considered one stay and are ineligible for additional THC benefits (“Prohibited Action”). American Express and the Property reserve the right to modify or revoke the THC benefits at any time without notice if we or they determine, in our or their sole discretion, that you have engaged in a Prohibited Action, or have engaged in abuse, misuse, or gaming in connection with your THC benefits. Benefits cannot be redeemed for cash and are not combinable with other offers unless indicated. Benefits must be used during the stay booked. Any credits applicable are applied at check-out in USD or the local currency equivalent. Benefits, participating properties, and availability and amenities at those properties are subject to change. To be eligible for THC program benefits, your eligible Card Account must not be cancelled. For additional information, call the number on the back of your Card.

$200 Hotel Credit:  Basic Card Members on U.S. Consumer Platinum Card Account are eligible to receive up to $200 in statement credits per calendar year when they or Additional Platinum Card Members use their Cards to pay for eligible prepaid Fine Hotels + Resorts® and The Hotel Collection bookings made through American Express Travel (meaning through amextravel.com, the Amex® App, or by calling the phone number on the back of your eligible Card) or when Companion Platinum Card Members on such Platinum Card Accounts pay for eligible prepaid bookings for The Hotel Collection made through American Express Travel (meaning through amextravel.com, the Amex® App, or by calling the phone number on the back of your eligible Card). Purchases by both the Basic Card Member and any Additional Card Members on the Card Account are eligible for statement credits. However, the total amount of statement credits for eligible purchases will not exceed $200 per calendar year, per Card Account. Fine Hotels + Resorts® program bookings may be made only by eligible U.S. Consumer Basic Platinum and Additional Platinum Card Members. The Hotel Collection bookings may be made by eligible U.S. Consumer Basic and Additional Platinum Card Members and Companion Platinum Card Members on the Platinum Card Account. Delta SkyMiles® Platinum Card Members are not eligible for the benefit. To receive the statement credits, an eligible Card Member must make a new booking using their eligible Card through American Express Travel on or after July 1st, 2021, that is prepaid (referred to as "Pay Now" on amextravel.com and the Amex App), for a qualifying stay at an available, participating Fine Hotels + Resorts or The Hotel Collection property. Bookings of The Hotel Collection require a minimum stay of two consecutive nights. Eligible bookings must be processed before December 31st, 11:59PM Central Time, each calendar year to be eligible for statement credits within that year. Eligible bookings do not include interest charges, cancellation fees, property fees or other similar fees, or any charges by a property to you (whether for your booking, your stay or otherwise).  

Statement credits are typically received within a few days, however it may take 90 days after an eligible prepaid hotel booking is charged to the Card Account. American Express relies on the merchant’s processing of transactions to determine the transaction date. The transaction date may differ from the date you made the purchase if, for example, there is a delay in the merchant submitting the transaction to us or if the merchant uses another date as the transaction date. This means that in some cases your purchase may not earn the statement credit benefit for the benefit period in which you made the purchase. For example, if an eligible purchase is made on December 31st but the merchant processes the transaction such that it is identified to us as occurring on January 1st, then the statement credit available in the next calendar year will be applied. Statement credits may not be received or may be reversed if the booking is cancelled or modified. If the Card Account is canceled or past due, it may not qualify to receive a statement credit. If American Express does not receive information that identifies your transaction as eligible, you will not receive the statement credits. For example, your transaction will not be eligible if it is a booking: (i) made with a property not included in the Fine Hotels + Resorts or The Hotel Collection programs, (ii) not made through American Express Travel, or (iii) not made with an eligible Card. Participating properties and their availability are subject to change. If American Express, in its sole discretion, determines that you have engaged in or intend to engage in any manner of abuse, misuse, or gaming in connection with this benefit, American Express will not have an obligation to provide and may reverse any statement credits provided to you. If a charge for an eligible purchase is included in a Pay Over Time balance on your Card Account, the statement credit associated with that charge may not be applied to that Pay Over Time balance. Instead, the statement credit may be applied to your Pay In Full balance. Please refer to AmericanExpress.com/FHR and AmericanExpress.com/HC for more information about Fine Hotels + Resorts and The Hotel Collection, respectively. 

5X Membership Rewards® Points Platinum Card: Basic Card Members will get 1 Membership Rewards® point for each dollar charged for eligible purchases on their Platinum Card® or an Additional Card on their Account and 4 additional points (for a total of 5 points) for each dollar charged for eligible travel purchases on any Card on the Account (“Additional Points”), minus cancellations and credits. Eligible travel purchases are limited to: (i) purchases of air tickets on scheduled flights, of up to $500,000 in charges per calendar year, booked directly with passenger airlines or through American Express Travel (by calling 1-800-525-3355 or through AmexTravel.com); (ii) purchases of prepaid hotel reservations booked through American Express Travel; and (iii) purchases of prepaid flight+hotel packages booked through AmexTravel.com. Eligible travel purchases do not include: charter flights, private jet flights, flights that are part of tours, cruises, or travel packages (other than prepaid flight+hotel packages booked through AmexTravel.com), ticketing or similar service fees, ticket cancellation or change fees, property fees or similar fees, hotel group reservations or events, interest charges, or purchases of cash equivalents. Eligible prepaid hotel bookings or prepaid flight+hotel bookings that are modified directly with the hotel will not be eligible for Additional Points.

Bonuses that may be received with your Card on other purchase categories or in connection with promotions or offers from American Express cannot be combined with this benefit. Any portion of a charge that the Basic Card Member elects to cover through redemption of Membership Rewards points is not eligible to receive points. Additional terms and restrictions apply.

Merchants are assigned codes based on what they primarily sell. We group certain merchant codes into categories that are eligible for Additional Points. A purchase with a merchant will not earn Additional Points if the merchant’s code is not included in an Additional Points category. Basic Card Members may not receive Additional Points if we receive inaccurate information or are otherwise unable to identify your purchase as eligible for an Additional Points category. For example, you may not receive Additional Points when: a merchant uses a third-party to sell their products or services, a merchant uses a third-party to process or submit your transaction to us (e.g., using mobile or wireless card readers), or you choose to make a purchase using a third-party payment account or make a purchase using a mobile or digital wallet.

To be eligible for this benefit, the Card Account must not be cancelled. If American Express, in its sole discretion, determines that you have engaged in or intend to engage in any manner of abuse, misuse, or gaming in connection with this benefit in any way American Express may remove access to this benefit from the Account. For additional information, call the number on the back of your Card or visit americanexpress.com/rewards-info for more information about rewards.

5X Membership Rewards Points on Flights and Prepaid Hotels Booked at AmexTravel.com: You will get one point for each dollar charged for an eligible purchase on your Business Platinum Card® from American Express. You will get 4 additional points (for a total of 5 points) for each dollar spent on eligible travel purchases. Eligible travel purchases include scheduled flights and prepaid flight and hotel packages made online at AmexTravel.com, minus returns and other credits. Additionally, eligible travel purchases include prepaid hotel purchases made through American Express Travel, over the phone with our Travel Consultants or made online at AmexTravel.com, minus returns and other credits. Eligible travel purchases do NOT include non-prepaid hotel bookings, scheduled flights and prepaid flight and hotel packages over the phone, vacation packages, car rentals, cruise, hotel group reservations or events, ticketing service, cancellation or other fees, interest charges, purchases of travelers checks, purchases or reloading of prepaid cards, or purchases of other cash equivalents. To be eligible for the 5x Membership Rewards® points, you must both reserve and charge the travel purchase with the same eligible Business Platinum Card®. To modify a reservation you must cancel and rebook your reservation. You can cancel and rebook your reservation on AmexTravel.com or by calling a representative of AmexTravel.com at 1-800-297-2977. Cancellations are subject to hotel cancellation penalty policies. If hotel reservations are made or modified directly with the hotel provider, the reservation will not be eligible for this 5X Membership Rewards® point benefit. To be eligible to receive extra points, Card account(s) must not be cancelled or past due at the time of extra points fulfillment. If booking is cancelled, the extra points will be deducted from the Membership Rewards account. Extra points will be credited to the Membership Rewards account approximately 6-10 weeks after eligible purchases appear on the billing statement. Additional point bonuses you may receive with your Card on other purchase categories from American Express may not be combined with this benefit (e.g., 1.5X and 2X bonuses for Business Platinum Card Members, etc.). Purchases eligible for multiple additional point bonuses will only receive the highest eligible bonus. The benefits associated with the Additional Card(s) you choose may be different than the benefits associated with your basic Card. To learn about the benefits associated with Additional Card(s) you choose, please call the number on the back of your Card.   

Merchants are assigned codes based on what they primarily sell. We group certain merchant codes into categories that are eligible for additional points. A purchase with a merchant will not earn additional points if the merchant’s code is not included in an additional points category. You may not receive additional points if we receive inaccurate information or are otherwise unable to identify your purchase as eligible for an additional points category. For example, you may not receive additional points when: a merchant uses a third-party to sell their products or services; or a merchant uses a third-party to process or submit your transaction to us (e.g., using mobile or wireless card readers); or you choose to make a purchase using a third-party payment account or make a purchase using a mobile or digital wallet.

Please visit americanexpress.com/rewards-info for more information about rewards.

Pay with Points: To use Pay with Points, you must charge your eligible purchase through American Express Travel to a Membership Rewards® program-enrolled American Express® Card. Eligible purchases through American Express Travel exclude non-prepaid car rentals and non-prepaid hotels. Points will be debited from your Membership Rewards account, and credit for corresponding dollar amount will be issued to the American Express Card account used. If points redeemed do not cover entire amount, the balance of purchase price will remain on the American Express Card account. Minimum redemption 5,000 points.

See membershiprewards.com/terms for the Membership Rewards program terms and conditions.

If a charge for a purchase is included in a Pay Over Time balance on your Linked Account the statement credit associated with that charge may not be applied to that Pay Over Time balance. Instead the statement credit may be applied to your Pay in Full balance. If you believe this has occurred, please contact us by calling the number on the back of your Card. Corporate Card Members are not eligible for Pay Over Time.

Terms and Conditions for the Membership Rewards® program apply. Visit membershiprewards.com/terms for more information. Participating partners and available rewards are subject to change without notice.

The value of Membership Rewards points varies according to how you choose to use them. To learn more, go to www.membershiprewards.com/pointsinfo.

American Express Travel Related Services Company, Inc. is acting solely as a sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. Certain suppliers pay us commission and other incentives for reaching sales targets or other goals and may provide incentives to our Travel Consultants. For more information visit americanexpress.com/travelterms

California CST#1022318; Washington UBI#600-469-694